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Operations

Time, Scheduling, Billing:

Work can be scheduled on a “project by project" basis or a pre-defined monthly retainer packages containing blocks of time can also be set up, depending on your needs.

For a quote on a specific project or to make an appointment for a free consultation,you can reach me at 208.247-2100 or send a detailed request via email the form found on our Contact Us page.

Before work can begin, clients will need to sign a Work/Project Agreement that we agree on an hourly rate, billing details, work is completed as an independent contractor (1099), not an employee.

Rates:

Rates vary from $35-$50 / hour depending on services requested.

See detailed pricing...»

Rate Changes:

Written notice will be sent to all clients in the event of a rate change 30 days prior to effective date.

Additional Expenses:

Expenses such as purchases made, when needed to complete project, with prior notification, such as printing or custom paper stock, any long distance charges, shipping, etc. Expenses will be in addition to the hourly rate and detailed on your invoice.

Billable hours:

Include (but aren't limited to) phone consultations, meetings, background study, physical meetings, and research time that is necessary to work on your project. Hours are billed in 15 minute increments, with a 1/2-hour minimum.

Learning Curves:

If learning a new skill is required, that I can only apply exclusively to your business, the time spent on my 'learning curve' is billable. However, if there is a general skill that I need to acquire that I can apply to my business as a whole, you will not be billed for the time I spend learning that skill. Examples of 'learning curve' time I would bill for include: reading and reviewing any written material about your company such as books and web sites, and learning a piece of software designed or used exclusively for your business.

Payments/Invoicing:

Payments can be made via paypal. A down payment may be required for new clients before work begins. Invoices are submitted via e-mail, unless other arrangements are agreed upon.

Payment is due upon receipt. A return check fee of $40 will apply on all returned checks.

The VA / Client Relationship:

I am an independent contractor. This means that I own my business, pay my own taxes, work from my own office, own my own equipment, set my own hours, and bill you for my services. It is important that my clients understand this and treat this as a partnership in which I work with them, not for them.

Confidentiality/Privacy Policy:

As a client of LauraJean Business Services, all professional and personal matters are completely confidential. LJBS will not, under any circumstances, sell, give, or make available any information about your business, unless I'm asked to specifically by you. In addition (for privacy purposes), anyone offering their e-mail address via my web site will not be distributed to any other sources. (Note, I can't be responsible for links that you follow from my web site.)

Changes/Endings:

A client/VA relationship should always have an open communication.Working with a client to find solutions and benefits for both is of utmost importance. However, if in the future, things are not working out, or the time comes for our partnership to end, please note that the agreement may be terminated by either the client or myself.

Payment Options:

You can make payments using your checking account via PayPal.com.
Credit Card payments also accepted via PayPal.com

To submit a payment to LauraJean Business Services:

Visit our Client Billing page for payment options.